FEMA outreach available at outlets


LINCOLN CITY — Earlier this week, the Federal Emergency Management Agency opened an External Outreach Site for Lincoln County residents affected by last month’s wind event and subsequent Echo Mountain Complex fire.

The site, which opened its doors Thursday, is available to receive clients from 8 a.m. to 6 p.m. Mondays through Saturdays until further notice in Suite 200 at the Lincoln City Outlets, located at 1500 SE East Devils Lake Road.

There, disaster victims can receive information regarding previous FEMA assistance applications from representatives of the agency’s Individual Assistance program. Clients can also receive clarification about previous FEMA communications and have documents scanned for current assistance applications. 

FEMA assistance applicants with disabilities who may require accommodations can submit requests via email to [email protected] or call the agency’s Civil Rights Resource Line at 1-833-285-7448.

To reduce the spread of COVID-19, those visiting the outreach site are required to wear face coverings, and visitors will receive no-touch temperature screenings prior to entry. FEMA staff will wear masks, face shields and gloves. Hand sanitizer is available to visitors and FEMA staff, and common areas at the outreach site will be cleaned on a regular basis.

Workstations are separated to encourage 6 feet separation for social distancing purposes and are sanitized following each visitor’s session.

Disaster victims can visit the outreach site or apply for assistance by calling FEMA between 7 a.m. and 10 p.m. seven days a week at 1-800-621-3362 — or 1-800-462-7585 for teletype assistance. Help is also available via DisasterAssistance.gov or by checking FEMA’s mobile device app.

Those who use a relay service, such as videophone, InnoCaption or CapTel, are asked to update FEMA with the assigned number they use for such services. Those clients should anticipate that calls from FEMA may come from an unidentified phone number.

To speak with a FEMA mitigation specialist and receive personalized recommendations for safe and strong structure repair and rebuilding or for flood risk information, email [email protected] 

For further information, visit www.fema.gov/disaster/4562.

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