NEWPORT — Central Lincoln PUD announced Tuesday that the utility created a Job Loss Assistance program for customers who’ve lost employment due to the COVID-19 pandemic.
“Central Lincoln exists for one reason — to serve you, our customers,” the provider wrote in a post to the company’s website, clpud.org. “As we all learn to navigate through this difficult and unsure time, one thing we do know is that we have to do it together and be there to help each other when help is so very needed.”
The Job Loss Assistance program is designed for residential Central Lincoln PUD customers recently unemployed who have been approved for unemployment benefits. Applicants can qualify for Job Loss Assistance even if they are already receiving unemployment benefits. There is no income requirement, and Job Loss Assistance recipients do not need to be past due on their current electric bill to qualify.
Those approved for the Job Loss Assistance program with a past-due balance on utility bills will have a credit applied to their account equaling the total amount of their oldest bill. If the assistance recipient has an outstanding balance that is not past due, they will receive the credit for that amount applied to their current bill. Customers approved for the program with no current balance owed to the PUD will receive a credit of up to $200 applied to their most current bill.
To apply for Central Lincoln PUD Job Loss Assistance program benefits, customers must provide proof of an unemployment claim dated within four weeks of their request to the utility. It will also accept as proof of unemployment the wage and potential benefit report they receive from the state’s Employment Department.
Applications must include the utility bill account holder’s name if different than the person making the assistance request, the account’s service address and the phone number of the requestor.
Submit applications by email to [email protected], a fax to 541-574-2098 or by mail addressed to Central Lincoln PUD, Attn: Assistance Program, P.O. Box 1126, Newport, OR, 97365. Lincoln County customers can place assistance applications in the drop box at the company’s Newport office, located at 2129 N Coast Highway.
Central Lincoln PUD strongly recommends submitting required information by email as benefits from the Job Loss Assistance program will be distributed on a first-come, first-served basis. Applications without all of the required information will delay the utility’s ability to process the customer’s benefits request.
Central Lincoln PUD customers who’ve recently qualified for or are anticipating receiving money from the utility provider’s other assistance program — Project Cares — may not be eligible for the Job Loss Assistance program.
Central Lincoln PUD’s offices are currently closed to walk-in customers until further notice due to safety precautions. Customer service is available by phone at 877-265-3211 from 7 a.m. to 5:30 p.m. Mondays through Thursdays except for holidays. To make payment arrangements or for additional business, email Central Lincoln PUD at [email protected]
For online payment options and additional pay station/dropbox location information, go to https://bit.ly/3pGuqIB.